Returns, handled with clarity.

Conditions

Eligibility for returns

Returned items must be unworn, unused, and unwashed, with all original tags attached and in their original condition. Returns that do not meet these standards may be refused.

Process

How to request a return

To initiate a return, contact us at nazoutlines@gmail.com within 14 days of receiving your order. Please include your order ID and reason for the return.

Shipping

Return shipping

Customers are responsible for return shipping costs unless the item received is incorrect or faulty.

Refunds

Processing and timing

Once your return is received and inspected, approved refunds will be issued to the original payment method. Processing may take up to 5–10 business days depending on your payment provider.

Limitations

Non-returnable items

Items that are worn, damaged, altered, or returned without original presentation may not be accepted. Certain limited releases or custom pieces may be non-returnable where legally permitted.

Exchanges

Exchange policy

We do not offer direct exchanges. To change size or item, please return your order and place a new one.

NAZ

Every part of the experience is designed to feel controlled, transparent, and aligned with the brand.